There seems to be some confusion around separate brands, Coldtech and ColdTech Commercial. Jimex Ascend had a similar brand called, simply, “Coldtech” that ceased production last year. We at ColdTech Commercial has in no way ever been affiliated with Jimex Ascend or its “Coldtech” brand. Jimex Ascend has recently posted on their site that they have ceased ALL production.
Our brand and company name is ColdTech Commercial. We are a division of one of North America’s largest residential appliance companies that celebrated its 65th anniversary in September 2012. ColdTechCommercial.com launched August 2, 2011 (any “Coldtech” product produced before that date we are not affiliated with). You can see our product listings here.
On Ascendmfg.com the website incorrectly states you can get parts from us at ColdTech Commercial for their old “Coldtech” units; however, our units are manufactured in a different country, use different parts that are not compatible with Jimex/Ascend units. We are currently trying to get them to remove our name off of their parts listing on their website so there is no confusion.
If you have placed an order that was cancelled by Jimex Ascend, please contact us or call us Toll-Free 1-855-241-3251 and we’d love to help you find an alternate solution – you can call us 24/7/365 and speak to a real person. We do have the best warranty in the business, free shipping and competitive pricing.
For more clarification (we know it’s confusing):
ColdTechCommercial.com / ColdTech Commercial Products is still in business. Our badge featured here and our 1-855-241-3251 number is located on our commercial refrigeration units.
We are not affiliated with Jimex/Ascend or the old brand “Coldtech” identified by this logo. For more information regarding their cease of production or parts please go to Ascendmfg.com.
If you have any questions or concerns, please email me email@example.com directly. I’d love to hear from you.
Marketing Manager, eCommerce