Best Warranty in Commercial Refrigeration
ColdTech Commercial Product Warranty
Full Three Year Parts & Labor Warranty, plus an Extra Two Year Warranty on Compressors
Full Three Years Parts & Labor Warranty
When you purchase a ColdTech Commercial product from us, we provide a 36 month comprehensive warranty for parts and labor under normal, proper use and maintenance service, with proper installation and start-up, in accordance with the ColdTech Commercial User Guide.
Our warranty begins the day the item is shipped and the warranty lasts for 36 months. It is limited to parts and replacement and will include standard labor charges and reasonable travel time to your establishment, as determined by ColdTech Commercial.
Additional 24 Month Compressor Warranty
In addition to the full 36 month parts and labor warranty, we provide an additional 24 month warranty on your ColdTech Commercial original compressor under normal and proper use and maintenance service, with proper installation and start-up.
This part of the warranty covers your Compressor for a total of 60 months from the day of shipping.  At our option, your compressor can be either repaired or replaced with parts of a similar design and capacity. This 24 month extended warranty applies only to the compressor and does not apply to any other parts or components.
Please note: the Compressor Warranty will not be valid if you do not maintain and service your unit in accordance with the Cold Tech Commercial User Guide. For example the lubricant must be replaced over a period of time. If it is not replaced then the warranty will be voided. (If you' re unsure when it should be replaced please contact us directly or go online to read the user guide by model.)
How to Claim Your Warranty
All claims for labor and/or parts must be made directly through ColdTech Commercial before starting any work. The warranty must be performed by an Authorized Service Center. You must provide us with: the model number of the unit, the serial number of the cabinet, proof of purchase, the installation date, and all pertinent information supporting the existence of an alleged defect. In the case of warranty compressor, the compressor model tag must be returned to ColdTech Commercial along with above listed information.
Call Us to Get Started: 1-855-241-3251
Please note: When you order from ColdTech Commercial we have your warranty information - no warranty card is issued.
WHAT IS NOT COVERED BY WARRANTY
ColdTech Commercial's sole obligation under this warranty is limited to either repair or replacement of parts, subject to these additional limitations. Consumable parts are not included in your ColdTech Commercial Warranty such as: refrigerant, light bulbs and pans.
The warranty is voided if the unit isn't installed or maintained as per the ColdTech Commercial User Guide for the specific model or if the unit is misused in any way. Coldtech Commercial is not responsible for consequential damages including any direct or indirect economic loss, including losses or damages arising from food or product spoilage. This warranty is non-transferable and applies only to the original purchaser at the original location the ColdTech Commercial unit was delivered. ColdTech Commercial is not liable for parts or labor coverage for component failure or other damages resulting from installation in non-commercial or residential applications, alteration, neglect, abuse, misuse, accident, damage during transit or installation, fire, flood, or acts of God. We are not responsible for repair or replacement of failed or damaged parts resulting from electrical power failure, extension cord use, low voltage or voltage drops to the system. Please refer to the online user guide, or the user guide that came with your unit for the correct installation OUTSIDE the USA and CANADA: This warranty does not apply and ColdTech Commercial is not responsible for, any warranty claims made on products sold or used outside the USA and Canada. Product can only be serviced in the country that it was purchased.